Business Process Outsourcing
Don’t let disruptions or unexpected events derail your business operations. Trust us to help you navigate the challenges of the dynamic business landscape and unlock your full potential.
We understand how important it is for businesses, firms, and industries to operate smoothly and achieve sustainable growth. However, unexpected events and staffing issues can disrupt proper functioning, causing costly delays and decreased productivity.
That’s where we come in. At Oakmont, we offer comprehensive BPO solutions that are tailored to your specific needs. Our BPO solutions cover a wide range of functions, including back office support services, bookkeeping, Insurance services, legal process outsourcing services, marketing, sales care, virtual executive assistant, IT services, and BPO call services.
Our extensive expertise and industry experience have established us as a highly qualified BPO team. With a strong emphasis on delivering exceptional BPO customer service and innovative BPO solutions, we assist a diverse range of industries, including law firms and construction, in effectively addressing ongoing industry challenges with utmost convenience.
Our BPO Services
1- Virtual Assistant Services
Our customer service virtual assistant services offer businesses the expertise of skilled, experienced, and reliable virtual assistants. Our services involve hiring an independent contractor who works remotely to perform administrative, technical, or creative tasks on behalf of our clients. We take pride in offering high-quality virtual assistant services that help businesses streamline their operations and focus on their core activities.
2- Insurance BPO Services
If you’re an insurance carrier, underwriter, broker, or agency seeking reliable and efficient insurance outsourcing solutions, Oakmont Legal’s Insurance business process outsourcing services is your go-to option. With years of experience in providing high-quality support services, including legal process outsourcing, BPO customer services, BPO accounting, and insurance-related BPO solutions, Oakmont Legal can help you achieve new levels of business efficiency and significant cost savings. From policy issuance, administration, and maintenance to claims management, loss run processing, renewal processing, billing, and accounts receivable, Oakmont Legal has got you covered. Choose Oakmont Legal as your Insurance BPO Services provider and experience top-notch customer services, customized solutions, proven expertise, advanced technology, and cost savings.
3- Customer Support Services
Oakmont will operate as an integral extension of your company’s operations in customer support, BPO accounting, BPO consulting, BPO call center and BPO solutions. Our experienced and highly skilled team will efficiently manage all inbound and outbound marketing services, underpinned by our commitment to outstanding BPO customer services. Our sales care team is focused on increasing customer retention and assisting you in cost-saving efforts. We don’t just assist your customers over phone calls; we also resolve their queries across various platforms such as email or other messaging services. As your virtual customer service assistants, we are committed to helping your customers with all service-related solutions.
4- Advance IT- Services
Every IT environment and user community is unique, and we fully understand the distinct requirements and needs each company possesses. Our dedicated team will collaborate closely with your team, ensuring we comprehend your company’s needs from inception to completion. As a reputable provider of IT BPO services, we are steadfastly committed to empowering businesses and organizations, including HR BPO and law firm IT support, to thrive in the digital age. Our services span a wide range of areas including cloud enablement, business intelligence solutions, enterprise application development, outsourced IT department support, and digital media marketing. We also provide small business IT outsourcing tailored to your specific requirements. Our comprehensive services are designed to meet your unique needs, providing you with an edge over your competitors. Let us be your partner in progress and success.
5- Bookkeeping Services
Bookkeeping is vital for any business, ensuring accurate financial records and organized financial documents. At Oakmont Legal, we offer a comprehensive range of affordable accounting services and BPO consulting. Our services include account management, financial reporting, payroll processing, expense management, tax preparation, and compliance. With our dedicated data entry specialists, we ensure precise and efficient data entry, freeing up your time and resources. Our team of experienced virtual accounting bookkeepers provides flexible scalability, immediate capacity building, and robust data security measures. Our data entry specialists ensure accurate recording of your accounts and financial data. We offer multiple engagement models tailored to your specific requirements.
6- Back Office Support Services
Oakmont’s back office support services offer tailored solutions for businesses seeking to streamline processes and maximize efficiency. With expertise in customer support, bookkeeping, data entry, data mining, human resources, finance and accounting, and catalog management, Oakmont provides comprehensive and scalable back office solutions to meet the unique needs of its clients. The company guarantees transparency, data security, and 24/7 operation, with a skilled team of professionals executing tasks across various industries.